If your account is restricted it may be pending a security check.
There may be several reasons for this:
- Your account may require Safelink verification - check the bell icon in your account home page for notifications.
- Our security department has sent you an email requesting you to supply us with certain verification documents. Please check your email inbox.
- Your account may be undergoing a temporary security check and should not take more than a few minutes.
If you feel you are stuck don't hesitate to reach us by clicking Contact Us - we would be happy to resolve the matter as quickly as possible.