Support Centre

How do I verify my identity?
Last Updated: Jun 30, 2016 01:57PM CEST

You can verify your identity by providing us with a high quality copy of a government issued document. This document must show:
  • Your photograph
  • Your full name (must match details on EntroPay account)
  • Your date of birth (must match details on EntroPay account)
  • Your signature
  • An expiry date (document must not be expired)
Examples of valid government issued documents include:
  • Passport
  • Driving Licence (back and front)
  • National identity card (back and front)
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