- Your Entropay username
- The last four digits of the personal credit card you would like to withdraw the money to
- The amount you’d like to withdraw
- If the money should be withdrawn from your wallet or a virtual card
- Your agreement to the refund fee
You can only withdraw up to the amount you’ve deposited in the last 12 months, and only back to the same personal credit or debit card you originally loaded the money from, in the original currency. It must be exactly the same card you used to top up with, and not replaced or renewed in any way.
Please note, we charge USD 6/ GBP 3/EUR 4 for withdrawals to your credit or debit card.